Terms & Conditions

Terms & Conditions

By entering and using this website, you agree to all of the terms and conditions as set out below.

Kapow Coffee is the Trading Name of Kapow Coffee Ltd., 3 Roxholme Grove, Leeds LS7 4JJ 

Company number:

VAT registered:

 

Offers

Percentage Discount Codes

Discount code is one use per customer.

Cannot be used on Subscriptions or Gift Cards.

Cannot be used in conjunction with any other discount/offer.

We reserve the right to change the terms & conditions at any time.

Unless otherwise specifically stated, discount codes are for use with COFFEE PRODUCTS only.
(This excludes any product that does not/is not inclusive of Coffee ingredients).

 

Free Samples

On occasion we may include a free sample from ourselves or one of our friends in your delivery as a little present. The free samples may at times be food and may contain certain allergens. Please let us know by adding a note to your order if you do not wish to receive free samples.

Privacy statement

Kapow Coffee is committed to meeting its obligations under the Data Protection Act of 1998. Kapow Coffee will strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the law. Kapow Coffee will only use data in ways relevant to carrying out its legitimate purposes and functions in a way that is not prejudicial to the interests of individuals. Kapow Coffee will take due care in the collection and storage of any sensitive data. Kapow Coffee staff will do their utmost to keep all data accurate, timely and secure.

We may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. We might also place a "cookie" on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use "cookies" you may disable this option in your Internet browser settings. "Cookies" can be removed from your computer.

Offer details and product specifications

Any offer details and product specifications contained in this website are checked carefully and are correct at the time they are added to the website. However, occasionally mistakes can happen and we apologise if any offer is incorrect, please advise us if this is the case and we will correct any errors without delay. Please note all offers are strictly subject to availability and acceptance by Kapow Coffee and nothing in this website constitutes or implies a contract of sale unless confirmed in writing by an authorised representative of Kapow Coffee. All and any offers may be withdrawn without notice entirely at the discretion of Kapow Coffee. Errors and omissions are excepted (E&OE).

If you require confirmation of any offer availability, please contact Kapow Coffee. It is your entire responsibility to do so before placing any order. Kapow Coffee can accept contractual responsibility for your reliance on the information contained herein.

Kapow Coffee has made every effort to accurately illustrate any offers but please be aware that any images used on this website are for illustrative purposes only.

Pricing

All prices quoted in this website were correct at the time of publication but errors and omissions are excepted (E&OE). Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced and we apologise if any offer is incorrect. Please advise us if this is the case and we will correct any errors without delay. Please note all offers are strictly subject to availability and acceptance by Kapow Coffee and nothing in this website constitutes or implies a contract of sale unless confirmed in writing by an authorised representative of Kapow Coffee All and any offers may be withdrawn without notice entirely at the discretion of Kapow Coffee.

Offers

BOGO

  • Buy one get one at discount % stated during the promotion
  • The offer will automatically apply to the lowest value items in the cart
  • The promotion may exclude certain items like subscriptions, please see promotion details at the time of offer.
  • Cannot be used in conjunction with any other discount code

Intellectual property rights

This web site is published by Kapow Coffee and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All web site design, text, graphics, the typographical arrangement thereof, and all other material on this web site is copyright of Kapow Coffee or their service and technology providers as per the Copyright notice shown at the foot on all pages of this website.

Permission is hereby granted to electronically copy and to print hard copy portions of this web site for the sole purpose of using this as an information resource for non-commercial use. Any other use of materials on this website, including reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of Kapow Coffee is prohibited.

The trade marks, logos and service marks shown on this web site, unless otherwise specified, are the trade marks of Kapow Coffee or are reproduced with permission of the trade mark owner. No rights are granted to use any of them in any manner whatsoever.

Any infringement of Kapow Coffee's rights will result in appropriate legal action being taken against you.

Handling Complaints

We will in every case acknowledge complaints within 5 working days.

We will ensure that in every case the customer is advised throughout the whole procedure.

Disclaimer and liability

ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEB SITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

Kapow Coffee SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHAT SO EVER, WHETHER CAUSED BY THE ACTS, ITS EMPLOYEES OR AGENTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE, EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY Kapow Coffee, ITS EMPLOYEES' OR ITS AGENTS' PROVEN NEGLIGENCE.

Kapow Coffee DOES NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON, ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE.

VIEWS EXPRESSED IN USER GENERATED CONTENT, WHETHER ON THIS WEB SITE OR ON OTHER WEB SITES (INCLUDING SUCH CONTENT POSTED ON OTHER WEB SITES USING THIS WEB SITE OR ANY TOOL AVAILABLE THROUGH IT) ARE THE VIEWS OF THE AUTHOR ALONE, ARE NOT THE VIEWS OF Kapow Coffee UNLESS EXPRESSLY STATED OTHERWISE AND ARE NOT ENDORSED BY Kapow Coffee. Kapow Coffee DOES NOT ACCEPT RESPONSIBILITY FOR OR ANY LIABILITY ARISING OUT OF SUCH USER GENERATED CONTENT.

Misuse statement

Kapow Coffee reserves the right to prevent your usage of this site if you misuse the contents contained within this website in any manner. Kapow Coffee is the final arbiter as to what shall constitute misuse and its decision will be final.

Governing law

This website is for use by persons located and resident within the United Kingdom, including Northern Ireland, the Channel Isles and the Isle of Man. Accordingly, these terms and conditions shall be subject to English law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the English courts.

 

 

Returns/Cancellation Policy

If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@kapowcoffee.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@kapowcoffee.co.uk.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Shipping Times and Policy

UK shipping is sent with Royal Mail, delivery will be made within 28 days, however usually arrives in 3 working days.

Overseas shipping is sent with Royal Mail and will also be received within 28 days, while it is usually quicker than this shipping times can vary from country to country.